1. Who We Are

SiteRocket SEO is based in Montreal, Quebec, Canada.

Website: https://siterocketseo.com

Email: hello@siterocketseo.com

If you have questions about this Privacy Policy or how your information is handled, you can contact us at the email above.

2. Information We Collect

We may collect personal information when you contact us, book a consultation, submit a form, become a client, subscribe to updates, or interact with our website.

This may include:

• Your name
• Email address
• Phone number
• Business name
• Website URL
• Business location or service area
• Information you submit through contact forms
• Details about your website, goals, services, project needs, or online presence
• Booking details submitted through Calendly
• Payment and billing details processed through third-party payment providers
• Client access details needed to provide services, such as WordPress, hosting, domain, Google Business Profile, analytics, Search Console, social media, or related platform access
• Website usage information, such as pages visited, device/browser information, approximate location, and referral source

We aim to collect only the information needed for clear business purposes.

3. How We Use Information

SiteRocket SEO may use personal information to:

• Respond to inquiries
• Book consultations
• Provide quotes, recommendations, and project proposals
• Deliver website, SEO, Google profile, social media, launch, and support services
• Set up or manage client-requested tools, accounts, websites, forms, analytics, or profiles
• Process payments, invoices, and service records
• Improve our website, services, content, and customer experience
• Send service-related emails
• Send newsletters or promotional emails if you have consented or where permitted by law
• Meet legal, tax, security, and business record obligations

We use personal information for purposes that are reasonable, identified, and connected to the services or communication you request, following principles aligned with Canadian privacy laws, including PIPEDA where applicable.

4. Consent

By submitting a form, booking a consultation, contacting us, subscribing, or providing information as part of a project, you consent to SiteRocket SEO collecting and using your information for the purposes described in this policy.

You may withdraw consent where legally permitted, but this may affect our ability to provide certain services.

For newsletters or promotional emails, we will aim to follow Canada’s Anti-Spam Legislation requirements, including consent, identification information, and an unsubscribe option.

5. Cookies, Analytics, and Tracking

Our website may use cookies, analytics, pixels, or similar tools to understand how visitors use the site and to improve performance, content, and marketing.

These tools may include services such as:

• Google Analytics
• Google Search Console
• Rank Math or SEO tools
• WordPress plugins
• Form, booking, or security tools

You can control cookies through your browser settings. Disabling cookies may affect some website features.

6. Third-Party Services

We may use trusted third-party tools to operate the website and provide services, including:

• WordPress
• WPForms or other form tools
• Calendly
• Google tools, including Analytics, Search Console, Google Business Profile, and related services
• Email and SMTP providers
• Hosting providers
• Payment processors such as Stripe, PayPal, Square, or similar providers
• Project management, communication, file-sharing, or client support tools

These providers may process information according to their own privacy policies and security practices.

7. Payments

If payments are accepted through the website or through payment links, payment information is processed by a third-party payment provider. SiteRocket SEO does not intend to store full credit card numbers directly on its own website or systems.

We may keep records of payment status, invoices, transaction details, and billing contact information for business, tax, and accounting purposes.

8. Client Account Access

When providing services, clients may choose to give SiteRocket SEO access to platforms such as websites, hosting accounts, domains, Google Business Profile, Google Analytics, Google Search Console, social media accounts, email tools, or other business systems.

We use this access only to provide the requested services. Clients should maintain ownership of their core accounts and may remove our access when services are complete or no longer needed.

9. How We Share Information

SiteRocket SEO does not sell personal information.

We may share limited information only when needed to:

• Provide requested services
• Work with trusted service providers
• Process payments
• Maintain website security and functionality
• Comply with legal, tax, or regulatory obligations
• Protect our business, clients, users, or website from misuse or security issues

10. International Clients and Transfers

SiteRocket SEO is based in Canada, but we may work with clients in Canada, the United States, Europe, and other regions.

Some third-party tools we use may process or store information outside your province, state, or country. When you use our website or services, your information may be transferred to or processed in other jurisdictions where privacy laws may differ.

Where applicable, individuals may have privacy rights under laws such as PIPEDA, GDPR, or other regional privacy laws.

11. Your Privacy Rights

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Object to or restrict certain uses
• Unsubscribe from promotional emails
• Request information about how your personal information is used or shared

To make a privacy request, contact hello@siterocketseo.com.

We may need to verify your identity before completing a request.

12. Data Retention

We keep personal information only as long as reasonably needed for the purposes described in this policy, including client services, communication, business records, tax obligations, legal requirements, security, and dispute resolution.

When information is no longer needed, we aim to delete, anonymize, or securely dispose of it.

13. Safeguards

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

Access to client platforms and accounts is limited to what is reasonably necessary to provide requested services.

No website, email, platform, or internet transmission is completely secure, so we cannot guarantee absolute security. However, we take privacy and access protection seriously.

14. Links to Other Websites

Our website may link to third-party websites, platforms, or tools. We are not responsible for the privacy practices or content of those external websites.

15. Children’s Privacy

SiteRocket SEO does not knowingly collect personal information from children. Our services are intended for businesses and adults seeking website, SEO, and online presence support.

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, tools, legal requirements, or business practices.

The updated version will be posted on this page with a revised effective date.

17. Legal Disclaimer

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.

18. Contact

For privacy questions or requests, contact:

hello@siterocketseo.com